Privacy Policy
Privacy Policy
La Vie Ottawa values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
La Vie Ottawa collects various types of personal data to provide an optimal shopping experience. This data may include:
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First and last name
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Shipping and billing address
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Email address
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Phone number
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Payment information
Use of Personal Information
The collected personal information is used for the following purposes:
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Processing and shipping orders
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Managing payments and preventing fraud
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Communicating with customers about their orders and our product offerings
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Improving our customer service and responding to inquiries
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Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
La Vie Ottawa does not sell, rent, or share personal information with third parties, except in the following cases:
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With external service providers who process payments and ship orders
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As required by law or to comply with legal procedures
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To protect the rights, property, or safety of La Vie Ottawa, its customers, or the public
Security of Personal Information
La Vie Ottawa implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:
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Using encryption technologies for payment transactions
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Limiting access to personal information to employees and partners who need it to provide our services
Retention of Personal Information
La Vie Ottawa retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights regarding their personal data under applicable law, including:
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Right of Access: Customers can request a copy of their personal data held by La Vie Ottawa.
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Right to Rectification: Customers can request correction of inaccurate or incomplete personal data.
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Right to Deletion: Customers can request the deletion of their personal data, taking into account legal retention periods.
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Right to Withdraw Consent: Customers can withdraw their consent for the processing of their personal data at any time.
Cookies and Similar Technologies
La Vie Ottawa uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
La Vie Ottawa may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to check this page regularly to stay informed about any changes.
Contact Information
For questions regarding this privacy policy or to exercise your rights regarding personal data, you can contact La Vie Ottawa via:
Email: info@lavieottawa.ca
La Vie Ottawa is committed to protecting the privacy of its customers and using personal data responsibly and securely.