Shipping Policy
Shipping Policy of La Vie Ottawa
La Vie Ottawa strives to provide all our customers with fast and reliable shipping services. This shipping policy outlines the delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
La Vie Ottawa is committed to shipping all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders are typically delivered within 5-14 business days. Delivery times may vary depending on factors such as:
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Weather conditions
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Peak demand periods (such as holidays)
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Customs procedures (if applicable)
Free Shipping
At La Vie Ottawa, we offer free shipping on all orders. Regardless of the order amount or your location, we ensure that you won't pay shipping costs. This is part of our commitment to making your shopping experience as easy and enjoyable as possible.
Shipping
All orders at La Vie Ottawa are shipped directly from our supplier. This approach helps us shorten processing times and ensures you receive your products as quickly as possible. Additionally, it allows us to perform strict quality control on every item shipped.
Order Processing
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Once your order is placed, you will receive a confirmation email with all the details of your purchase.
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Orders are processed and shipped within 24 to 48 hours.
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Once your order has been shipped, you will receive an email with a tracking number, so you can easily track your package.
Tracking Orders
La Vie Ottawa provides tracking information for all orders. The tracking number you receive via email allows you to monitor the progress of your order on the carrier's website. This way, you’ll know exactly where your package is and when it will be delivered.
Questions and Support
If you have any questions about your order or our shipping policy, our customer service team is ready to assist you! You can reach us via:
Email: info@lavieottawa.ca
We aim to answer all your inquiries quickly and professionally.
Limitations and Exceptions
While we make every effort to meet the estimated delivery times, unforeseen circumstances may sometimes cause delays. These include:
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Customs processes
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Bad weather conditions
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Force majeure situations
La Vie Ottawa is not responsible for such delays, but we appreciate your understanding and patience in such cases.
Conclusion
La Vie Ottawa is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, you can always contact us via info@lavieottawa.ca.